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Refund & Return Policy

We want you to be completely satisfied with your purchase from Watchura.

Returns
You may return any item within 30 days of the delivery date, provided it is unused, uninstalled, and in its original condition. Items that show signs of installation or use cannot be returned.

To initiate a return, please contact us at contactowatchura@gmail.com with your order number and reason for return. We will provide return instructions within 24 hours.

Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.

Refunds
Once we receive and inspect the returned item, we will process your refund within 5 business days. Refunds are issued to the original payment method. You will receive an email confirmation once the refund has been processed.

Wrong Item or Damaged on Arrival
If you received the wrong item or your order arrived damaged, please contact us within 48 hours of delivery with a photo of the item. We will send a replacement or issue a full refund at no additional cost to you.

Non-returnable Items
Items marked as "Final Sale" are not eligible for return or refund.

For any questions, contact us at: contactowatchura@gmail.com